RETURNS POLICY

Can I return my glasses?

Yes, we offer a full 14 day 100% money back hassle free return policy for your peace of mind. So long as the glasses are unused and in the same condition that you received you will receive a full refund.

 

What if I don’t like the glasses?

So long as they are within the 14days period, unused and in the original packaging you can return them for a refund or replace with a different pair up to the same value. 

What if my glasses arrive broken or damaged?

If your glasses are broken, or arrive damaged within 14 days, we will replace them free of charge.

Do you refund the return postage cost?

No, for any returns the buyer pays their own return postage costs. Once received we will refund the orginal amount you paid in full or will repost out a replacement pair. Replacement pairs are sent free of charge. 

Where do I return my glasses to?

Just Glasses, Trigate Centre, 210-222 Hagley Road, Birmingham, B68 0NP

You must put your order number and name so we can trace the return. You will be responsible to pay your own return postal fees.

OUR PROMISE

Unrivalled quality – We have hand picked the glasses range and gone through 100s of suppliers to select the absolute best quality. We know whats out there in the opticians and we know our glasses are better.

Value for Money – The prices shown are brilliantly priced, we have driver the prices down from our suppliers and look at the absolute minimum we can charge.

Glasses range –  We know the most popular styles, shapes and styles of eyewear which people like and rather than clogging up our website with useless frames we only display the best in-fashion styles.

£2 delivery for 1 pair or buy 2 or more don’t pay any postage. It’s as simple as that. Regardless of which range, which style, which type, so long as your purchase at least 2 pairs you qualify for free postage. 

14 days return policy. This means what it says on the tin – no hassle, no questions – you can return no questions asked.

Enjoy Shopping!

Disclaimer

The information and reference materials on this website are intended solely for the informational purposes of the reader. This information is not intended to diagnose health problems and does not replace the advice, diagnosis or treatment of an optician or medical professional. Reading glasses are not a substitute for prescription glasses. You should have your eyes examined regularly by a qualified optometrist or ophthalmologist. The reading glasses, sunglasses and goggles sold on this site are sold as “ready-made off the shelf” non specialist eyecare. If you have any eye concerns or are unsure of your eye health you must seek a professionally qualified optician before purchasing from our Just Glasses. Our glasses are not suitable for children under the age of 16 years and not suitable for users with existing medical eye conditions.

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