Can I return my glasses?
Yes, we offer a full 14 day 100% money back hassle free return policy for your peace of mind. So long as the glasses are unused and in the same condition that you received you will receive a full refund.
What if they don’t fit?
So long as the glasses are unused and still in original packaging with tags we can exchange the glasses for you for a more suitable pair that fits.
What if my glasses arrive broken?
We very rarely have this problem as the glasses packages are sent out securely using reputable carriers. However if your glasses are broken, or break within 14 days, we will replace them free of charge.
What if I break my glasses by accident?
If you have recently purchased the glasses and for some reason they break e.g. if they are dropped we will replace them free of charge.
What is your return address?
Trigate Centre, 210-222 Hagley Road, Birmingham, B68 0NP
We always like to be honest, responsive and look after all of our customers worldwide.